Interview Skills

  • Duration: 2 days
Categories:

Who Should Attend?

Managers, Supervisors and other personnel who are required to select and recruit

new staff as part of their job role.

Course Objectives

  • To identify the skills required to conduct a successful interview
  • To use a clear and effective interview structure
  • To apply the techniques of competency – based interviewing
  • To prepare for, and conduct, a successful recruitment interview
  • To understand the steps to follow during the interview evaluation and follow-up
  • To have an awareness of how Assessment Centres may be used to enhance the effectiveness of the recruitment process

Course Contents

DAY ONE

  • Introduction
  • The Recruitment Process
  • The Main Steps In Successful Recruitment
  • Preparing To Recruit
  • Core Competencies For Recruitment
  • Pre-Interview Screening
  • Planning The Interview
  • Types Of Interview
  • Setting Up The Interview
  • The Physical Setting
  • Skills For Successful Recruitment
  • Understanding Body Language
  • Building Rapport
  • Questioning Skills
  • Types Of Interviewing Questions
  • Listening Actively

DAY TWO

  • Competency-Based Interviews
  • Preparation For Interviews
  • Structuring The Interview
    • Keeping Control Of The Interview
    • Interview Role Plays
    • Post-Interview Evaluation
    • Follow-Up
  • Assessment Centres & Psychometric Tests

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