Overview

Arabic for Non – Arabs Program
Banking Sector

This integrated course is designed for Non – Arabs to acquire the day – to –day Arabic words and expressions needed to adapt in the banking sector. It strengthens attendees’ communication skills in Arabic and familiarizes them with the most commonly used Arabic corporate terms. Our attendees start by learning how to say “how are you” and “thank you” in Arabic, and by the end of our course will be able share their opinions on day to day and work related matters. In addition to verbal interaction, our attendees will be able to read and write their work related emails.

Our Arabic for Non – Arabs Program is divided into 4 levels:

Beginner
Elementary
Intermediate
Advanced

Learning Outcomes:

Upon completion of the program, attendees will be able to:

Greet and reply to customers’ and colleagues’ greetings in Arabic
Read and write work related Arabic messages and emails
Ask for and give directions
Express and ask for opinions
Express empathy in Arabic
Give instructions in Arabic
Make customer service in Arabic
Communicate comfortably and effectively in the banking enviroment

Arabic for Non – Arabs
Beginner

Students will learn the basics of the language and be able to build up enough knowledge to read and write at a basic level.

Topics & Vocabulary (Speaking and Listening)

The alphabets
Numbers from one to ten
Basic greetings and introductions
Days of the week
Countries and saying where you are from
Talking about yourself (name, age, marital status…)
Talking about jobs and occupations
Masculine and feminine words
Pronouns
Bank related terminologies based on departments

Grammar:

Singular and Plurals
Feminine and masculine usage
Nouns in definite and indefinite form
Simple questions what’s this? Whose is it? Where is …
Attached pronouns (possessive endings)
Asking questions with yes or no answer
Joining sentences together
Masculine and feminine numbers

Writing and Reading:

Writing and reading the numbers
Writing and reading letters
Writing and reading simple words
Reading basic information from a personal document

Cultural Content

Introduction to Arabic culture specifically Kuwaiti culture
Everyday polite language
Arabic dialects
Arabic Hospitality

Skills Work:

The Arabic alphabet, reading and writing
Special emphasis on unfamiliar sounds
Joining letters to make up words and phrases
Listening comprehension
Practical drills to learn reading and writing and the alphabet
Communicative role plays
Practical assignments and tasks.

Arabic for Non – Arabs (Elementary)

Topics & Vocabulary (Speaking and Listening)

Alphabets revision
Asking for and giving directions
Numbers from 20 to 100
The family
Adjectives
Positions
Telling the time
Months of the year
Describing bank places
How much and how many
Using different Arabic currencies.
Using adjectives
Colors (masculine and feminine)
Talking about the weather
Writing a simple sentence
Starting and holding a conversation
Showing empathy to customers
Understanding bank related conversations

Grammar:

Plural pattern 3 and 4
Plural pattern 5
Singular and plural verbs
Sentence structure

Writing and Reading:

Reading and understanding simple emails
Writing a sentence
Writing a simple email asking for or giving information
Reading a form
Filling a form

Cultural Content

Use cultural expressions in a variety of contexts
Further etiquette in private and public places
Deeper insight into difference between Modern Standard Arabic and regional dialects

Skills Work:

Practical drills to master reading and writing
Listening comprehension
Write simple sentences using the Arabic script
Communicative role plays
Practical assignments and tasks

Arabic for Non – Arabs (Intermediate)

Introduction to present tense verbs which are used in daily life of a bank sector employee with more words to add to your vocabulary bank. Practice of speaking, listening, reading and writing. Introducing future verbs and different forms of verbs. After finishing this level you will feel more confident in speaking and ready to debate and open work related subjects to discuss.

Topics & Vocabulary (Speaking and Listening)

Talking about your everyday routine using present tense verbs
Using Negative statements
Time tables
Useful vocabulary used at the bank for extensive conversations
At the car rental office
Comparing past and present
Future plans
Review and advice on further study.
Handling customers’ complaints
Giving options

Grammar:

Present tense conjugation
Past negative
Verbs form 2, 3 and 4
Comparative and superlative.
Future tense conjugation.
Using ‘’but’’ with attached pronouns.
Forms of verbs five and six.
Verbs form 7, 8 and 10.
Using ‘’since’’ in a sentence.
Hollow verbs, weak verbs, defective verbs

Writing and Reading:

Reading and understanding emails
Writing a paragraph
Writing an email asking for or giving information, accepting or declining a complaint, inviting to an event…

Cultural Content

Use cultural expressions in a variety of contexts
Further etiquette in private and public places

Skills Work:

Practical drills to master reading and writing
Listening comprehension
Write simple sentences using the Arabic script
Communicative role plays
Practical assignments and tasks.

Arabic for Non – Arabs (Advanced)

An engaging Arabic advanced course. It offers lively dialogues, varied bank-related texts and exercises. A wide variety of topics relevant to the respective departments of the attendees is addressed in this part.